Exclusive pricing is verified, not assumed.
The Eterna portal verifies outside carrier terminations and appointed states.
If your state appointments and carrier terminations are not in compliance
within
30 days of enrollment, your account is changed to Non Exclusive
pricing. Submit terminations on the
Outside Carrier Termination Sheet.
Pricing
- All pricing is subject to change based on the market. The rates shown on a program page apply at the time of writing.
- Lead and call costs reflect marketing costs, which vary. Where a range has been advertised, you are billed the fixed rate shown at checkout.
- Your invoice is generated from the same figures shown on the page at the moment you submit. The page and the bill cannot disagree.
Exclusive vs Non Exclusive
- Exclusive rates require holding Eterna carriers only. The portal verifies outside carrier terminations and appointed states.
- Proof of termination is submitted through the Outside Carrier Termination Sheet.
- You have 30 days from enrollment to come into compliance. After 30 days out of compliance, your account is moved to Non Exclusive pricing.
- Moving to Non Exclusive changes your per-call and per-lead rate and your systems fee to the Non Exclusive schedule.
Systems
- Systems (Eterna portal, insurance toolkits, Eterna CRM, Dialpad) is one monthly fee per agent, not per program.
- Systems is a monthly subscription covering the Eterna portal, CRM, dialer and insurance toolkits. It is billed once a month no matter how many call or lead packages you order in that month.
- Kixie is not included in Systems. It is a separate subscription at $100 per month, billed monthly like Systems and stoppable on the same terms.
- Exclusive: systems are covered for your first 2 months, then $100 per month.
- Non Exclusive: systems are $150 per month, payable upfront.
- Bank transfer (ACH) payments take 3 to 5 business days to clear. Call and lead delivery begins when the payment clears, not when the order is placed. Card and Klarna payments clear immediately.
- Systems are billed 30 days at a time and are not refunded.
- To stop systems billing for the following month, request it by the 25th of the current month. Requests after the 25th take effect the month after.
Billing and payments
- One-time purchases are charged once, at the time you place the order.
- Recurring subscriptions are charged automatically on the billing cycle shown for that product until you cancel.
- Invoices are issued through Stripe and payable by the due date shown on the invoice.
- Some products have their own terms and a separate form. Where those terms differ, the product specific terms apply.
Delivery and availability
- Call and lead volume depends on marketing performance and staffing. Daily volume is a target, not a guarantee.
- Calls are delivered during posted hours, Eastern time, on business days.
- Leads and calls are delivered through the Eterna portal.
Results
- Eterna does not guarantee any sales, income, or specific results. Your outcome depends on your own effort and skill.
- Any production figures shown describe past results for the period stated and are not a guarantee of future results.
Licensed in all 50 states. Questions about any of this can go to your Eterna contact.
This page is educational and not financial, tax, or legal advice.
Program Terms and Disclosures