Build your order

Five steps. Each one unlocks the next. You review everything first, sign, and pay securely at the end — nothing is charged before that.

Exclusive or non exclusive?

This one choice sets your price on every program, so it comes first.

Eterna Exclusive

Eterna carriers only. Calls at $20, IUL OTP leads at $26, trucker leads at $26. Systems covered for 2 months, then $100/mo.

Requires terminating outside life carriers within 30 days — verified by the Eterna portal, or the account moves to non exclusive pricing.

Non Exclusive

Keep your outside carriers. Calls at $35, IUL OTP leads at $40, trucker leads at $32. Systems $150/mo, payable upfront.

No termination requirement. Switch to exclusive later and your pricing follows once verified.

Not Contracted with Eterna

Calls at $45, IUL OTP leads at $45, trucker leads at $40. No systems fee and no contract required.

We facilitate the order from you to the vendor. Delivery goes to your own dialer and CRM.

Inbound, outbound, or both

Prices shown are your rates. Pick a weekly package on anything you want — combining is allowed, and systems is one fee per agent no matter how many you take.

Inbound

Live calls routed to you, 9am–8pm ET. RCB at an all-time low.

Outbound

Real-time leads delivered to the portal. IUL OTP and Trucker Protection.

Legacy or Limitless?

How you are paid decides how your chargeback reserve works. Pick your program to see your rules.

Legacy / Direct

You are contracted and paid by the carrier directly, as a downline of Eterna.

Limitless

You are paid through Eterna's standard pay process.

Legacy / Direct — Chargeback Reserve

Legacy / Direct is currently following the current chargeback rules you already know.

More exciting news to come.

Limitless — Pay & Reserve

Limitless is currently following the current Limitless pay guidelines you already know.

Stay tuned for more details.

How you grow, and what you are agreeing to

1 · The Producer Bonus Program effective Jan 1, 2026

Hit a monthly effectuated AP milestone, earn the bonus next to it. Then your 3-month persistency decides how much of that bonus is paid.

Effectuated AP (monthly)Bonus payout
$20,000$650
$30,000$1,200
$40,000$1,600
$50,000$2,000
$75,000$4,000
$100,000$8,000
3-month persistency% of bonus paid
85% +100%
80% – 84.99%75%
75% – 79.99%50%
Below 75%0%

Producer must be active and in good standing. Persistency is calculated across all Eterna carriers at the end of 4 months; new agents are assumed above 85% unless month 1 or 2 shows otherwise.

2 · Contract levels

Individual producers start at 70 and climb on personal production. Agencies start at 105 and climb on total hierarchy production. Levels 125–145 are agency qualification only.

LevelPersonal production (annual premium)Hierarchy production (annual premium)
145—$1,750,000
140—$1,350,000
135—$950,000
130—$725,000
125—$500,000
120$110,000$300,000
115$90,000$200,000
110$75,000$125,000
105$60,000Starting (agency)
100$50,000—
95$40,000—
90$30,000—
85$20,000—
80$15,000—
75$10,000—
70Starting—

Moving up: produce at the higher tier for 2 consecutive months, with your assigned upline's approval. Staying there: minimum production at least one month per calendar quarter. The 50% rule: if one downline is more than half your hierarchy production, only 50% of it counts toward attainment and agency bonuses.

3 · Commission & Chargeback Rules

Advances. Commission advances are not guaranteed. Eligibility for the 9-month advance program depends on persistency and quality metrics, and every policy carries a $3,000 maximum advance cap.

Chargebacks within 30 days of the advance statement (rapid): the advance is recovered from your commission earnings first — not the reserve — and the reserve deposited on that policy is reversed. If commissions are not enough, your balance goes negative until offset by future commissions.

Chargebacks after 30 days (full or prorated): your chargeback reserve is applied first, until depleted.

Roll-up. A negative balance with no new commissions within 30 days: reserve is applied first, and the remainder rolls to your immediate upline — or, if that upline has had no advances in the last 15 days, to the next eligible upline, until one is found. Combined negative balances roll together, and unresolved balances ultimately sit with Eterna's direct downline until recovered. Uplines can monitor every downline balance in the Eterna portal.

True-up. When you earn again, commissions first clear your negative balance, then repay rolled-up chargebacks, and the rest is paid out or allocated to reserve.

Rolled-up debt unresolved after 60 days is reported to Vector One. These rules are subject to the Independent Producer Agreement and may change upon written notice posted in the Eterna portal.

Frequently asked questions

What production counts toward bonuses and tiers?

Monthly effectuated annualized target premium for issued paid policies (IPP) only, as shown in the Eterna agent portal. A policy whose initial payment does not go through (EFF IPFAIL) counts as a failed submission, not production.

How do I move up a contract level?

Produce at the higher tier for 2 consecutive months. Every contract level change must be approved by your assigned upline.

Can I lose a contract level?

To maintain a level, minimum production must be met at least one month per calendar quarter. Eterna reserves the right to change contract levels, production targets, payouts, and terms upon written notice.

How are bonuses paid?

Bonuses are finalized at the end of the following month and paid within 7 business days of being final. Your 3-month persistency sets how much of the bonus is paid, per the table above. Bonuses are subject to offset if you have past-due debt or other monies owed to Eterna.

Who is not eligible for the producer bonus?

Downlines of agencies staged above 140 tier. And pooling sales under one NPN or producer to inflate monthly production is illegal, not bonus-eligible, and grounds for contract termination.

What is the reserve on my commission?

A percentage of each commission advance is held as a chargeback reserve, released based on the persistency of your policies. It exists so a cancelled policy does not turn into a debt you cannot cover. The exact schedule for your contract is in the portal and your agreement.

What happens if a policy cancels?

The commission advanced on it is subject to chargeback. Your reserve is there to absorb it. Keeping persistency high is what protects both your bonus multiplier and your reserve.

How does the 50% rule work for agencies?

If one downline account is more than 50% of your total hierarchy production, only 50% of that production counts toward contract level attainment and agency bonuses. Build wide, not on one producer.

Where do exclusive rates fit into this?

Exclusive marketplace pricing (calls and leads at Eterna cost) requires holding Eterna carriers only, verified by the portal within 30 days. It is separate from your contract level, but both reward the same thing: producing through Eterna.

Production figures describe program rules, not a promise of income. Eterna does not guarantee sales, income, or results. Eterna reserves the right to change contract levels, production targets, payouts, and terms upon written notice. Full program terms: Terms & Disclosures. Licensed in all 50 states.

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What To Expect After Purchasing

Repurchasing? No action needed — your calls and leads keep flowing exactly the way they do now.

Paying by bank transfer (ACH)? Bank transfers take 3 to 5 business days to clear. Everything below starts once your payment clears — card and Klarna payments clear immediately, so those start right away.

Signing up for inbound calls for the first time? Within the next 24 hours you will receive:

  • An invite to Dialpad
  • An invite to Insurance Toolkits
  • Your seat in the Eterna CRM

Calls come directly into Dialpad between 9am and 8pm ET — set yourself to DND whenever you are unavailable. We recommend the Dialpad desktop app, kept open at all times while you are available for calls. Your call data loads automatically into the Eterna portal, and you disposition your call details there as well.

Signing up for outbound leads for the first time? Within the next 24 hours you will receive:

  • An invite to Kixie — only if you added the Kixie add-on ($100/month, outbound orders only)
  • An invite to Insurance Toolkits
  • Your seat in the Eterna CRM

Leads arrive directly in your Eterna CRM, and in Kixie if you added it. Disposition your call details inside the Eterna CRM.

Inbound or outbound, every buyer also unlocks Eterna's live report and leaderboard inside the Eterna Portal.